28th June Shepperton
We were called out to a duck family where some of the ducklings had fallen down an open drain. Mum still had some of the youngsters with her and was sitting next to the drain. Sally and Steve managed to catch one but the rest headed further into the drain. Using her iPhone and YouTube Sally played the call of baby ducks into the drain and as the youngsters emerged to see what was happening they were swiftly caught and the family reunited.